Privacy Policy

Last updated: January 2, 2026

Introduction

Riam Thai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Thai language learning platform.

Information We Collect

Account Information

When you create an account, we collect your first name, last name, display name, email address, and password (stored securely using industry-standard encryption). We also collect your self-reported Thai language level to personalize your learning experience.

Learning Activity

We track your interactions with lessons to provide a personalized experience. This includes which lessons you've watched, your progress (watch time and position), bookmarks, likes, and completion status.

Comments and Interactions

If you post comments on lessons, we store the content of your comments along with your display name. You may also vote on other users' comments.

Session Data

For security purposes, we collect your IP address and browser information (user agent) when you log in. This helps us detect unauthorized access and allows you to manage your active sessions.

How We Use Your Information

  • To create and manage your account
  • To personalize your learning experience based on your level and progress
  • To send transactional emails (account verification, password resets, two-factor authentication codes)
  • To enable community features such as comments
  • To maintain security and prevent abuse
  • To improve our service based on usage patterns

Third-Party Services

Email Delivery

We use third-party email service providers to send transactional emails (account verification, password resets, etc.). When we send you an email, your email address is shared with our email provider for delivery purposes only.

Video Content

Our lessons include videos hosted on third-party platforms. When you watch a video, you may be subject to that platform's privacy policy. We do not share your personal information with video hosting providers.

Cookies and Session Storage

We use a session cookie to keep you logged in. This cookie is essential for the service to function and is not used for tracking or advertising purposes. We do not use any third-party analytics or tracking cookies.

Data Security

We implement appropriate security measures to protect your information:

  • Passwords are hashed using bcrypt before storage
  • All data is transmitted over HTTPS
  • Session cookies are secured with appropriate flags
  • Two-factor authentication is available for additional account security

Your Rights

You have the right to:

  • Access your data: View your profile information in your account settings
  • Correct your data: Update your profile information at any time
  • Delete your account: You may request account deletion, which will remove your personal information while retaining anonymized data for integrity purposes
  • Manage sessions: View and terminate active sessions from your account page

Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal information (name, email) is removed, but anonymized learning data may be retained for service improvement purposes. Comments you have posted may remain visible but will no longer be associated with your identity.

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.