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Thai Communication Style

Why might an email to a Thai hospital, hotel or government office never get a reply? This lesson explores Thai communication style and how people in Thailand actually get in touch with each other. You’ll hear why government agencies still expect paper documents sent by post, why a phone call is often the fastest way to get an answer, and how LINE groups and Facebook Messenger are used at work and in everyday life. You’ll also find out why speaking Thai makes contacting Thai organisations so much easier.

Thai Vocabulary:
การสื่อสาร (gaan sʉ̀ʉ-sǎan) – Communication
ติดต่อ (dtìt-dtɔ̀ɔ) – To contact
หน่วยงานราชการ (nùay-ngaan râat-chá-gaan) – Government agency
เอกสาร (èek-gà-sǎan) – Documents
ไปรษณีย์ (bprai-sà-nii) – Post / Post office

Listening to real-life topics in natural Thai builds your comprehension and your understanding of Thai culture at the same time.

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